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Make sure you are aware of these legal changes: medical malpractice cap limits; third-party billing practices; and enforcement of Notice of Privacy Practices.

Experts may recommend allotting a percentage of revenue for marketing efforts. But customizing a marketing plan may be a better fit for most practices.

Successful practices make it a priority to assess patient satisfaction regularly. Here's how to improve satisfaction scores and boost patient ratings.

The mainstream press used to relegate ridiculous claims and conclusions to "news of the weird." But, when it comes to patient choice, they are serious debates.

Anders M. Gilberg of the MGMA provides his views on whether accountable care organizations are a sustainable healthcare model.

Make the most out of the MGMA14 Conference with these 10 tips of things you can't miss in Las Vegas.

Frustration goes way down when expectations are explicit and achievable. Frustration with staff provides a good example of the theory.

Tech demos often focus on standard features that don't tell the whole story. Take control by providing vendors with a list of the problems you want to solve.

Practice management is about making decisions, but strong practice management is about making smart decisions. Here's how.

One of the challenges with physician work-life balance is maintaining boundaries — specifically when guilt gets in the way.

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