Everyone wants to improve communication and patient engagement, preferably in an automated and efficient manner, while still complying with HIPAA. This requires a new approach to patient engagement and a new set of technology tools—Patient Relationship Management (PRM). PRM solutions combine automated, intelligent messaging; automatic reminders; secure patient portals; guided communication workflows; self-scheduling; and targeted population communications.
Using PRM, providers can communicate with patients via secure, HIPAA-compliant email and text messages, eliminating much of the manual administrative work that can bog down the process. Learn more about how PRM can boost your bottom line and improve patient satisfaction.