Audrey "Christie" McLaughlin, RN

Audrey "Christie" McLaughlin, RN

Audrey "Christie" McLaughlin, RN, runs NTX Medical Sales & Service, a sales and consulting firm that specializes in the business of medicine. She has over 12 years experience in helping physicians and hospitals provide the best medical care while growing their revenue and keeping down costs. E-mail her here.


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What kind of leadership qualities do you look for in your office staff? Here are ten that are vital at physician practices.

How serving unmet patient populations can help you differentiate and market your practice.

If you haven’t made any professional resolutions, consider having your clinic make them for you.

Don’t let your office fall into the trap of poor customer service and losing patients to the “new patient coordinator.”

One of the positives from the state of healthcare reform is the focus on prevention and early detection, which means great opportunity for generating revenue.

Most physicians wouldn’t dream of hiring a marketer, or it would be low on the priority list for hiring in their practice.

Consider these points when determining the point of collection in your medical practice.

Each call that comes into your office is a chance to build revenue by helping a new or current patient


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