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Audrey "christie" Mclaughlin, RN

Audrey "christie" Mclaughlin, RN

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In order to capture the most revenue, you need to provide the best service and experience for your patient as possible.

How an internal coding audit will help your practice prepare for a real one.

Healthcare consultant Audrey "Christie" McLaughlin provides guidance on standardized remit codes to help calculate your medial practice's denial rate.

More ways to improve your reputation as a great practice manager.

Here are morale-boosting solutions that are cost effective and easy to implement.

A step-by-step guide to performing an employee-satisfaction survey at your practice, plus nine sample questions to ask.

Here, we take a medical approach to recognizing symptoms of dissatisfaction, diagnosing the problem, and prescribing a solution.

These small tweaks will lead to blue skies for you and your staff.

Patients are still complaining about wait times being too long. How does your practice measure up?

Don’t let the bad attitudes linger: Print this list and give it to each person in your office.

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