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Audrey "christie" Mclaughlin, RN

Audrey "christie" Mclaughlin, RN

Audrey “Christie” McLaughlin empowers physicians to grow their practices and better the lives of the patients they serve. Audrey is the CEO of McLaughlin Sales Group LLC, creator of the series Customer Service from the HEART, and creator of physicianspracticeexpert.com, a sales and consulting firm that specializes in the business of medicine. Audrey has more than 12 years of experience in helping physicians and hospitals provide the best medical care while growing revenue and keeping costs down. She is an expert, entrepreneur, author, speaker, and is active volunteer in her community. E-mail her here.

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Does your practice have e-mail etiquette issues? Here are some etiquette tips for intra-office or patient e-mails.

Here are some easy ways to improve productivity and empower your staff members.

Summer is one time of year that offers unique marketing opportunities for your medical practice.

Choosing a marketing company to represent your practice well means searching for that can-do attitude.

Your website says a lot about who you are as a physician, and how you run your practice. Be sure that message is one you want to project to prospective patients.

Being a successful physician means caring for both your patients and your practice. Both are important and necessary to meeting the goal of good patient care.

Public speaking can accomplish a number of goals: building a professional network, finding new patients, and giving back to the community.

It may feel like using Facebook to market your practice is like hitting a moving target. Don't despair, we'll show you how.

The C.U.R.E.S method can help medical practices retain and attract more patients.

Don't miss out on prospective patients at your medical practice. Here are some common marketing phrases to avoid.

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