Four Issues Physicians Must Watch in 2015
Here are four issues that doctors and their medical practice staff members need to be aware of to operate a great practice this year.
What a Portal Could Do For Your Practice and Patients
If physician leaders explain the benefits and uses of patient portals as a means of better efficiency, then all will quickly adopt it, including staff.
Improve Phone Customer Service at Your Practice: 4 Tips
Did you ever call your medical practice to try to understand the first impression patients are getting? If not, you might be placing your reputation at risk.
Six Action Items for Every Medical Practice in 2015
In order to thrive in the new healthcare environment, medical practices must take a proactive approach. Here are six key action items I recommend.
Three Ways to Boost Patient Satisfaction
A great patient experience guarantees referrals, leads to great reviews on doctor rating websites, and enhances your medical practice's brand value.
Three Ways to Deal with Toxic Medical Practice Staff
The key to dealing with problem medical practice employees who question your decisions is moving quickly to fix the behavior. Here's what I recommend.
Five Strategies to Boost Medical Practice Income
It is time for physicians and their staff members to develop strategies to help their practices survive and thrive.
Six Common Medical Practice Website Mistakes
I have experienced the good, the bad, and the ugly when it comes to medical practice websites. Here are a few of the common mistakes I see.
Prioritizing Patient Service: 3 Tips for Practices
Your relationships with patients play a huge role in attracting potential patients to your medical practice. Don't miss out due to poor patient service.
Prevent a Poor Online Reputation from Harming Your Medical Practice
Doctors and their practices are similar to any product or service: They represent a brand, and like all products or services, that brand must be protected.
Create a Great First Impression at Your Medical Practice
A poor first impression will diminish patient confidence, lower patient volume, and reduce your brand value. Here are some simple ways to start off on the right foot.