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Judy Capko is a healthcare consultant and author of the popular books “Secrets of the Best Run Practices,” 2nd edition, and “Take Back Time.” Based in Thousand Oaks, Calif., she is a national speaker on healthcare topics. E-mail her here.
Improving Patient Service Through Technology
Technology is an important factor in improving the way you care for your patients. Unfortunately too many practices fail to use it to communicate with them.
Making Changes at Your Medical Practice, Overcoming Resistance
Without everyone's cooperation in your practice, change results can be compromised. Here are a few steps you can take to avoid sabotage.
What Should I Expect From My Medical Practice Manager?
Do you know what type of role you want your practice manager to take on? Be clear about your expectations upfront.
Patient Flow, Stop the Bottleneck
Most medical practices experience some type of patient bottleneck. The good news is there's a solution, if you just look hard enough.
Five Steps to Improving Patient Access
Patient access is getting increased attention through reform initiatives. Here are five steps you can take to make sure patients get appropriate access to care in your office.
Claiming Your Space on Medical Internet Rating Sites
Many physicians appear invisible when someone does an Internet search — unless they want to be lost in the fray, it is up to them to make sure they have an accurate listing.
Why Should I Market My Medical Practice?
Marketing is a powerful tool that physicians can use to build up their practices and foster improved professional relationships.
Marketing Your Medical Practice
There are many misconceptions about what it takes to be effective in marketing a medical practice. The best approach is to have a plan — a comprehensive, written marketing plan.
Effective Medical Practice Leadership
You may be a good leader at your medical practice, but becoming great requires good instincts, experience, and hard work.
Adding a New Physician to Your Practice
A natural solution to an increased workload is to recruit for a new physician. Having a plan makes the process much more effective for both the new recruit and your practice.