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Lucien W. Roberts

Lucien W. Roberts

Lucien W. Roberts, III, MHA, FACMPE, is administrator of Gastrointestinal Specialists, Inc., a 22-provider practice in Central Virginia.  For the past twenty years, he has worked in and consulted with physician practices in areas such as compliance, physician compensation, negotiations, strategic planning, and billing/collections. He may be reached at muletick@gmail.com.

 

Want to meet Lucien W. Roberts and hear him discuss difficult patients and metrics to get your medical practice back on track? Join us May 2 & 3 in Newport Beach, Calif., for Practice Rx, a new conference for physicians and office administrators. - See more at: http://www.physicianspractice.com/medical-billing-collections/ar-primer-...

 

Posts by Author

Buying medical equipment for your practice that must be replaced every few years may not be the best way to go. Here's what you should know about leasing.

Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.

No-shows and same day cancellations have a big bottom-line impact. But don't worry, there are ways to let your patients know that your time is valuable.

Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.

Hiring staff is most likely a common occurrence in your medical practice. Yet, it's also one of the most underrated and undervalued hats that the leaders in your practice wear.

Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?

All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.

Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.

If you believe your practice is too small to warrant the attention of Recovery Audit Contractors, think again. Here are ways to prepare for scrutiny.

Effective patient collections are becoming more critical to the financial health of your practice. Here are several strategies to help your practice get paid.

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