Your patients and staff members are your best marketing tool. Get them to be "super fans" of you and your practice.
Lucien W. Roberts
High-deductible health plans are on the rise. Here are 10 methods to ensure your practice collects from patients with these plans.
Finding the right practice manager or administrator is essential to the health of your medical practice.
Buying medical equipment for your practice that must be replaced every few years may not be the best way to go. Here's what you should know about leasing.
Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.
No-shows and same day cancellations have a big bottom-line impact. But don't worry, there are ways to let your patients know that your time is valuable.
Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.
Hiring staff is most likely a common occurrence in your medical practice. Yet, it's also one of the most underrated and undervalued hats that the leaders in your practice wear.
Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.