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P.J. Cloud-Moulds

P.J. Cloud-Moulds

P.J. Cloud-Moulds runs Turnaround Medical AR Recovery, a consulting firm focused on helping physicians realize the potential of their private practice. She has nearly nine years experience identifying and implementing tested technique to turn around a company's bottom line. E-mail her here.

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What is going on in healthcare right now has the potential to really affect your practice. Be ready and brace yourself for changes.


When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.


Knowing you practice's accounts receivable is critical, and knowing how to manage it is key to your bottom line.

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Helping to identify how to set up a successful process is the next step beyond settling for simply meeting industry benchmarks.


Continuing education for admins is just as important as it is for clinical staff. 'It's imperative they keep up with healthcare's ever-changing environment.


A healthcare professional takes time to address some of the misconceptions patients may have when they present for care.

Providers, preparing yourself for upcoming credentialing and revalidations is important. Don't forget!


Do you have fail-safe measures in place that alert you when a payer is withholding your payments? If not, it's time to make a plan.


By thoroughly understanding your payer contracts, you take a step towards insuring timely and accurate payments.


If your office has a healthy, but morally damaging rumor mill, it's time to take steps to limit the damage.


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