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P.J. Cloud-Moulds

P.J. Cloud-Moulds

P.J. Cloud-Moulds runs Turnaround Medical AR Recovery, a consulting firm focused on helping physicians realize the potential of their private practice. She has nearly nine years experience identifying and implementing tested technique to turn around a company's bottom line. E-mail her here.

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By having an exact plan of action in place, your company will suffer less from insurance company abuse and mistreatment, and you'll be managing them, instead of them managing you.

When you are wrongfully denied for a single code or entire claim, do you know what to do?

At the beginning of the year, it's always a good idea to review your operating plan and craft a new direction for your practice.


Taking the steps needed to cross-train medical practice staff can pay off in multiple ways. Here are some important reasons to invest in your staff.

When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.

Training staff to follow payer policies makes sense, but what happens when that negatively affects patient care?

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

With the healthcare exchange open enrollment period starting Nov. 1, educating your patients about the facts is vital.

With the rollout of ICD-10 it's important to keep a sense of normalcy in other critical areas of your practice. Here are some ways to do that.


Helping patients manage multiple insurance plans with convoluted rules will improve their ultimate care, and also benefit your practice.


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