P.J. Cloud-Moulds

P.J. Cloud-Moulds

P.J. Cloud-Moulds runs Turnaround Medical AR Recovery, a consulting firm focused on helping physicians realize the potential of their private practice. She has nearly nine years experience identifying and implementing tested technique to turn around a company's bottom line. E-mail her here.

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If your practice accepts medical liens as part of your payer mix, it's a good idea to have a specific follow-up plan in place.

Knowing how many support staff you need will help you manage your practice and assist you in making good financial decisions.

By knowing what is going on in your community, you can plan to attend events in advance and turn them into great marketing opportunities.

If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.

When annual reviews for practice employees come around, having measurable metrics in place will make the meeting go more smoothly. Here are some ideas.

When patients refuse to pay their cost-share for healthcare, you have a surprise go-to resource to help get you paid.

When your patients have a great experience with your staff, but a not-so-great one with your billing department, it's time to make some changes.

Knowing how to manage workplace distractions will help keep you on task and on time.

If you don't have a well-executed emergency plan in place, now's the time to get it updated.

Know who you can turn to when you are continuously denied payment by an insurance company so that your practice can get paid all that it is due.


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