As an administrator, how many times do you stop during your day and really listen to the words that are coming from your mouth? Often, we get so busy that we forget to be respectful when speaking to employees. Daily pressures tend to take over primary importance, and being polite can often become the last thing on your mind.
However, it is vitally important that you establish a firm, but respectful relationship with your team members. It is the only way to earn their respect, and willingness to follow your leadership.
In the heat of a busy day, managers often focus on the task to be completed, and less on communicating necessary requirements to equally busy staff members. Remember, it is all about the delivery. Before you bark out your frustration, try these suggestions instead.
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