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Physicians Practice. Vol. 17 No. 15
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Billing & Collections: Mine Your A/R Reports

Use reports to understand business and set staff priorities

By Pamela Moore | October 1, 2007


Solutions can be that easy, or much more complex, but the only way you’ll know where to start solving problems is through analysis of your A/R reports.

Pamela Moore, PhD, is senior editor, practice management, Physicians Practice. She can be reached at pmoore@physicianspractice.com.

This article originally appeared in the October 2007 issue of Physicians Practice.

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If your collections seem slow and half-hearted, look to your A/R reporting tools for solutions. Get a grip on where the money is by:

  • Looking at how many accounts are more than 120 days old — too old to collect — and finding out what happened. Submit large claims that are close to timely filing deadlines right away.

  • Running an aged trial balance report by payer to identify problem areas. Make sure someone in your office is reviewing every single error report from your claims clearinghouse.

  • Running an aged trial balance report by patient. Crack down on big accounts.

    •





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