Patient Engagement & Communications

Don't let your practice's year get off to a slow start.

Survey finds that billing and payment are factors when it comes to choosing and building trust with a provider

Look ahead to some of the trends which could define patient engagement in 2024.

The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Your weekly dose of wisdom from the Physicians Practice experts.

Best practices for figuring out what patients want from your practice.

Practices can build engagement through relevant, targeted messaging and by making communication as easy as possible.

Your weekly dose of wisdom from the Physicians Practice experts.

By breaking down barriers and improving communication, we can ensure that all women have access to high-quality care.

How technology like AI and cloud queuing can ensure business continuity even when call volumes skyrocket.

Improving communication can have a positive impact on patient relations and satisfaction.

The outsized influence of social drivers on health

Whether you're new in town or are looking to reinvigorate your established business, having a solid review generation strategy in place can have an enormously positive impact.

As providers increasingly face staffing challenges that are not expected to lighten, it becomes imperative that they adopt technology solutions that can also boost the efficiency of existing staff members.

Digital financial engagement offers significant opportunities to reach patients early in the financial stage of their encounter while lowering administrative costs.

Your weekly dose of wisdom from the Physicians Practice experts.

The more reviews you get, the more likely you are to bring in new patients.

Satisfied patients are more likely to return for future medical needs, as well as post favorable comments and ratings online.

A significant proportion of patients want increased flexibility in payment and a range of options for communication.

Americans are changing how they use health care. Now is the time for primary care to rebuild relationships with them.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.

Here's what you should do the next time you experience a patient in a strong emotional state.

Just as small holes in a ship can eventually lead to a catastrophic sinking, small holes in your communication can sink your practice as well.