Business Resources
by Category






Try our "Virtual Buyers Guide!"
-flip through the pages!
-search by keyword!
-download to your desktop!
-forward to a colleague!
< Home  < Articles  < Article Details

 
 
Efficiency: Conquering Time
Five keys to a more efficient practice
By Pamela Moore

If your practice is like so many we hear about, you’re struggling to become more efficient without turning yourself and your staff into robots.

On one hand, you need to save money: Resources are dwindling. Cash flow is topsy-turvy. It seems the only way to survive is to get through each day, each patient visit, each claim, as economically as possible.

But who wants to live life that way? It’s depressing and unrealistic to be rigorous every second. In reality, patients are chatters, medicine is messy, billing is Byzantine, and steely, production-line practice is both icky and impossible. No physician chose medicine in order to process patients like parts in an auto plant. What to do? Compromise: There are ways to get more done without bringing a stop watch to every patient encounter. Here are our five best ideas.

1. Study the process

Start by being the scientist that you are and simply study some of the processes in your practice that seem to bog things down.

Have you ever seen the 1950s movie “Cheaper by the Dozen?” Frank and Lillian Gilbreth, featured in the film and book, took this concept to its extreme in the high rosy days of the late industrial revolution. Frank, for example, studied bricklayers. Watching carefully, he managed to reduce the number of motions required to lay a brick from 18 to about five.

You can apply the same approach to scheduling, billing, or managing refill requests. It’s fine to be a little less obsessive about it than the Gilbreths. Just taking some time to step back and bring awareness to the problem can go a long way.

“People just run in [to work] and start running around,” Judy Capko, author of “Take Back Time: Bringing Time Management to Medicine,” points out. “People need to reflect a little on what went right or wrong in the day so they can avoid the same crises reoccurring. You won’t identify it unless you reflect.”


Additional Resources
View more articles from the February 2008 issue

View more articles related to Operations

 
 


 

Home | Contact Us | Subscribe  | Site Map | Disclaimer | Privacy Policy | Change Zip Code
CancerNetwork | ConsultantLive | Diagnostic Imaging | Psychiatric Times
 SearchMedica

 Subscribe to Physicians Practice RSS

Connect with Physicians Practice on

           

Copyright © 2009 CMPMedica LLC, a United Business Media company.

 
 
-- Advertisement --

What do you think?
Comment now!

In Summary
Efficiency is the name of the game for medical practices these days. Here are some specific ways to work smarter, not harder:

  • Take some time to review each step in processes that keep your practice from running like a well-oiled machine. It’s easy to keep going at a frenetic pace, but well worth it to instead look at what you do to make things better.

  • Delegate to staff. Ask them to solve problems or handle appropriate clinical tasks.

  • Delegate to patients. They can register, make appointments, and fill out personal histories, for example, online.

  • Set and focus on goals. You can have goals for the year, the week, the day, and even for each exam. If you know what you want to accomplish, you’ll know what to prioritize.

  • Know yourself. What helps another save time may not work for you. There are no rules.

  • Don’t be afraid to be a little inefficient if it makes you happier.

  •  
    Read More About It
  • See how one physician changed his patient flow process to see fewer patients a day and still make more money.

  • Learn how to improve patient flow with more efficient scheduling.

  • Technology can help. Peruse our Buyer’s Guide vendors who promise enhanced efficiency from their products.