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Can We All Get Along?
Bridging the generation gap
By Pamela Moore

Ah, youth... It's wasted on the young. Or is it?

"A lot of us feel like it's a really exciting time to practice medicine," bubbles Sindhu Srinivas, speaking for her generation of physicians.

Although many of the leading indicators show that the healthcare system is in crisis, Srinivas believes she and a battalion of young physicians are ready and willing to shape the world in their image. The recent graduate of New Jersey Medical School and former president of the American Medical Student Association admits that, "You hear nowadays in medical school that medicine isn't what it used to be." But she's convinced her generation will make a difference for patients and healthcare in general. "I feel like the future is up to us."

And that's precisely what older physicians are afraid of.

Looking at Srinivas and her "30-something" peers, many of today's established docs see not crusaders, but spoiled brats who don't understand the kind of dedication required to make medicine work, or the way that "real medicine" — the kind untainted by business concerns — should be practiced.

Quietly, in medical groups across the country, youthful cockiness is bumping up against middle-aged despair. The result? Backbiting, stress, and malaise. Generational conflict is eating away at the social fabric of group after group — sometimes revealing itself in arguments over call schedules and comp-ensation, sometimes causing docs young and old to leave their practices in disgust. It's no surprise to learn that such problems often emerge from real differences in what each generation thinks a career in medicine is all about.

The angry generation

For the bulk of active physicians, those who are roughly 40 to 59 years old, medicine just ain't what it used to be. And they're mad as hell about it. Many entered medical school expecting a lucrative career helping others while basking in appreciation from their community and patients. Instead, patients question their diagnoses with data gathered from the Internet, the government threatens to audit their files, they work like dogs, and their income isn't going anywhere.

This change in status is not all in their heads, either. According to the Medical Group Management Association's (MGMA) Physician Compensation and Production Survey: 2000 Report, physician compensation in 1999 rose 3.39 percent for primary-care providers and 6 percent for specialists. Sounds OK — until you read on and find out that, over the same period, physician gross charges leapt 11.55 percent for primary care and 8.51 percent for specialists. In other words, physicians are working harder, but that effort is not being reflected in their pay.

And that's especially tough to take for someone who entered medicine expecting a much better deal. This group remembers what the good old days were, and they can contrast that" with today, observes David J. Bachrach, founder of The Physician Executive Coach in Boulder, Colo. The result, says Bachrach, who has 27 years of experience as a leader in academic medical centers, is a generation characterized by anger.

Hal Patterson, a Denver-based career consultant who works with many disgruntled docs, agrees. "They all come out of residency programs full of spit and shine," he says, "then they just get beat to death. [Physicians] feel just like they're working in an assembly line." Patterson says many of the physicians he works with are contemplating a career change. Some are even throwing in the towel altogether.

According to a recent survey by physician recruitment company Merritt & Hawkins, 37 percent of physicians age 50 or older plan to retire in the next one to three years. Another 16 percent plan to "reduce their workload." And 56 percent reported they wouldn't choose a career in medicine if they had it to do over. Surprised? It gets worse.

Already pushed to the limit, the hard-working middle-aged generation of doctors is also dealing with an older generation ready to cut back their own hours and rely more and more on others to support them in their golden years. Looking for relief, the middle-aged physician might turn to the young, up-and-coming physicians — many of whom insist on taking call only once a week, working a 10-hour day, and collecting a big salary.

The young and the rested

These new physicians, like the rest of their generation, are "more inclined to balance. They want a balance with their personal life. They're more inclined to have the mountain bike, the backpacks — and they want time out of the office," observes Mike Taylor, vice president for marketing at Cejka & Co., a St. Louis-based recruitment and consulting company. "They want good incomes but insist on quality of life," Bachrach agrees.



Additional Resources
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In Summary
Oscar Wilde once quipped, "I'm not young enough to know everything." Perhaps he was speaking of some recent medical school graduates.

Self-assurance can be a young physician's strongest asset —and worst attribute — as he or she enters the team environment of group practice.

Mike Taylor, vice president of marketing for St. Louis-based physician-recruitment firm Cejka & Co., has a few words of wisdom based on what he sees in the young physicians passing through his firm's doors:

"Don't mistrust data put out by reliable sources. It will help you substantially." In other words, there are a lot of benchmark data about salary levels out there, so do your research.

On the other hand, don't insist you're worth more than you are: "Understand that your expectations and those of a doc who has been practicing for 20 years will be different," Taylor says.

Know your real value and insist on it; sources for physician salary benchmarks include the Medical Group Management Association (MGMA) and Merritt and Hawkins.

Finally, be prepared to listen. Try to understand what the group wants from you —culturally and clinically. Only then should you turn your attention to making sure the group understands what you want from it.

Jobs for the Kind-Of-Smart and Mediocre?

Physicians used to be the best and brightest of their generation. And rightly so: If you can be anything you want, why not take a job in which you can help others, get richly reimbursed, and earn respect?

These days, though, medicine is fast becoming a job in which you work like a slave, eke out a middle-class existence, and have patients, malpractice insurers, and payers questioning your motives. Not surprising, this environment is causing the best and brightest to look elsewhere for a career.

The average physician salary — $139,244 for primary-care providers and $231,993 for specialists in 1998, according to data from the Medical Group Management Association (MGMA) — when compared with salaries of other profes-sionals in the United States, "isn't what it used to be," says Eric Lister, a managing partner at Portsmouth, N.H.-based Ki Associates.

For example, a vice president of information services at a medium-sized enterprise gets paid about $272,410, according to a Janco Assoc-iates survey — and you can bet that vice president didn't spend years in arduous training, accumulating a huge debt load.

Lister confirms that, anec-dotally if not statistically, it seems clear that "a lot of driven, entrepreneurial, bright young men and women —who would have gone into medicine in the past — are entering other professions."

"Some of the best and brightest are going into other industries, or even into bio-technology or pharma-ceuticals," agrees David J. Bachrach, founder of The Physician Executive Coach in Boulder, Colo.

Indeed, the number of potential physicians applying to medical school has drop-ped every year since 1996. Tellingly, from 1990 to 1999 the U.S. population grew 13 percent; however, the number of medical school graduates rose just 4.6 percent, accord-ing to the American Associa-tion of Medical Colleges.

Sindhu Srinivas, a new medical school graduate her-self, nevertheless understands the choices some of her peers make in opting for other careers. "Quite frankly, you could go into business and make more money faster and without incurring debt," she admits.

Why has she stuck with medicine then? Because, she says, she is devoted to helping patients — and she wants to be part of a movement to make American medicine all it can be.

So it's hard to say: Is medicine facing a shortage of qualified, energized physicians? Or is it attracting selfless leaders prepared to guide the way to a glorious, patient-centered future?

From a less-philosophical vantage, it might be wise to pay attention to fast-growing regions, such as the Atlanta, Denver, and Las Vegas metro areas, where the population grows in leaps and bounds as physician numbers decline - and prepare to take advantage of the opportunities there.