Coding: Your Top Coding Problems Solved
Tips from our twice-a-month e-mail newsletter. This issue: making sense of modifiers.

Operations: Staying on Time
Are you forever running behind? Does your waiting room look like a bus terminal on Thanksgiving weekend? It doesn’t have to be that way. Instead of shrugging your shoulders in resignation, try our simple plan for getting your schedule under control for good.

Physicians Practice Pearls: Talkin’ ’Bout My Gen X-eration
Younger physicians aren’t “lazy,” as many old-schoolers believe. But they do have different priorities.

Publisher’s Note: A Cautionary Tale
Remember why you’re in business: to provide service to your patients.

Second Opinion: We Battled the Payers and Won
A California family physician on battling payers — and winning.

Security: Embezzlement Busters
Employee embezzlement costs American businesses more than $652 billion a year, and physician practices are among the most vulnerable employers. Don’t be a victim: Here’s how to spot — and catch — a thief before he gets his hand in your cookie jar.

Strategy: Could You Use a Scribe?
Medical scribes aren’t just for emergency room physicians. Docs in every specialty can take advantage of these time-saving staffers, and make more money to boot. Here’s how.

Technology: You’ve Got Mail
Your patients wish you’d communicate with them via e-mail, and it makes financial sense to do so. So why hasn’t it caught on with physicians?

The Administrator’s Desk: Wanna Raise? You’ll Need to Make Your Case.
How to squeeze a raise out of your cost-conscious boss.

The Bigger Picture: Contract Change? What Contract Change?
What happens when payers alter their rules mid-contract? You get shafted, that’s what.

The Great Practice Makeover: An End to the Waiting Game
In our revamped Makeover column, expert Laurie Hyland Robertson helps a busy pediatric office solve its patient-flow problems.

The Tech Doctor: Tools You Can Use
Three change-management strategies from corporate America that can work for you.

Workplace: Should you Keep the Faith?
Is there a place for religion in the office? Where do you draw the line between respecting employees’ deeply held convictions and your need to maintain a professional atmosphere? And what are your legal obligations?

Your Money: Impoverish Your Practice
Is your practice poor enough to keep creditors at bay? It should be.