Billing and Collections: You Are Being Watched
Patients are increasingly asking doctors to keep diagnoses and treatments out of their records to avoid damaging their chances of obtaining insurance coverage in the future. What should you do?

Dealing With That Problem Patient
You love your patients. Well, most of them, anyway. But every practice has its share of annoying, demanding, and sometimes downright infuriating patients. Better know how to handle them, or they’ll handle you.

My Best Idea: ‘Yup, I’m a Junkie. And Proud of It.’
Family physician Mitchell Cohen on how his practice benefits from his online auction addiction.

Operations: Monitor Payer Contracts
It’s easier than you think to monitor key provisions of multiple contracts and to act accordingly.

Physicians Practice Pearls: Licensed to Skill
Are your employees properly credentialed? They should be.

Publisher’s Note: Would ‘Sicko’ Prescription Make Us Sicker?
Michael Moore, the auteur provocateur, has invented a new genre of film: enter-rage – entertainment intended to outrage its audience.

Second Opinion: Let’s Be Friends Again
Oncologist Myo Thant on the loss of physician camaraderie — and his plan to bring it back.

Staff Development: Give Peace a Chance
Is office squabbling getting in the way of good patient care and everyone’s job satisfaction? Here’s our guide to getting beyond the sandbox.

Technology Survey: The Good, The Bad, and The Very Ugly
When it comes to technology adoption, is your office leading the way — or standing on the sidelines? Here’s the scoop on what’s really happening out there.

Technology: Should You Buy or Lease?
You know what you want. Now you have to pay for it. But should you purchase that gizmo outright, or should you rent it?

The Administrator’s Desk: No More ‘That’s Not My Job’
Obtain staff buy-in for a teamwork approach.

The Bigger Picture: Managing Medicare D
The new Medicare prescription drug plan may be good for patients, but it’s a headache for you.

The Great Practice Makeover: No Doormats, Please
A Texas psychiatry practice gets help finding its backbone in dealing with negligent payers.

The Law: Protect Yourself
If you think medical malpractice, Medicare fraud, and HIPAA noncompliance are the only legal pitfalls you have to worry about, think again.

The Tech Doctor: Hands-Free Typing
Has voice recognition technology finally advanced enough to be reliable?

Your Money: I Retired Early. And So Can You.
Hand surgeon Robert Tucker on why his early-retirement plan worked for him — and how it could work for you.

Your Top Coding Concerns Solved: Leveling With Your Payers
Level with your payers; how to code for “easy” and “hard” cases.