An EMR for Free?
Have you heard about that “free” electronic medical records system that your local hospital, vendor, or the government is offering? Sounds good, right? But be careful. While there are ways to get EMR software for little or no cost, there are still expenses (and sometimes other strings) attached.

Auto Appointment Reminders
Some people find auto-dialing machines annoying, but they’re more efficient than having your staff call each of your next-day’s appointments to deliver a simple reminder. And they work just as well.

Do Online Ratings Matter?
Want to know how to boost your scores on those seemingly arbitrary online physician-rating sites? The sites aren’t going away, so you’ll need to know how to make the best of them.

E-mail Abuse Primer
If you don’t have a policy on staff e-mail usage, you need one. Here’s why.

Navigating the Tech Maze
What are physicians like you doing when it comes to purchasing new office technologies? Our Fifth Annual Technology Survey cuts through the hype and gives it to you straight.

Negotiating Deals with Tech Vendors
Now that you’ve decided which vendor will supply your new EMR (or practice management system, or other large IT purchase), it’s time to hammer out a deal. How do you negotiate the best terms for one of the biggest purchases your practice will ever make?

Tech-Driven Staff Changes
New technology is supposed to reduce your staffing needs. But how do you get staff on board with a change that may end up costing some of them their jobs?

The Road to EMR Interoperability
How far away are we from having electronic medical records that can truly talk to each other, across health systems and across regions? We decided to find out.

Tough Times Call for Technology
An EMR purchase is a business decision like any other. It’s an expensive decision, true, and it requires change. But it’s still just a business decision. What questions should you really be asking yourself?

What You Need to Know About PHRs
With more emphasis being placed on patients to self-manage their care, now may be a good time to introduce a PHR.

When Vendors Play Hardball
You need a software upgrade or workaround and your vendor is balking. Now what?