Q: We are a small mental health practice. Our computers crashed, and we lost almost all of our electronic patient records. What can we do about that?
A: Were you doing any kind of backup? Clearly, you could start again from your last backup, but I sense from your message you were not taking that precaution.
If you weren’t doing any backup, you can call both the EMR vendor and data recovery services to see if they can pull out anything for you.
To find a data recovery firm, conduct an Internet search for recovery companies in your city (or the nearest big city).
Even with expert help, you may fail to find the missing data, but at least you’ll have tried everything.
