Articles
When You Must Cut Workers’ Hours (posted on 2/1/10)
Economic woes continue to pinch practices, and that sometimes leads to hard staffing decisions. Here’s how to handle your staff with care when payroll goes under the knife.
Which Credentials Count? (posted on 1/1/10)
Considering starting a master’s program or getting the latest certification? Here’s the scoop on the benefits of continuing education and credentials for practice administrators.
Hiring Your Replacement (posted on 11/1/09)
Practice managers who are amicably leaving, be it for retirement or another opportunity, are often tasked with finding and training their own successor. Here’s some advice on this peculiar last act.
Layoff Logistics (posted on 9/1/09)
Times are tough, and layoffs may be unavoidable. If you must do it, here’s how to do it right — while protecting your practice from litigation.
Your Toughest Practice Management Issues Solved (posted on 9/1/09)
You’ve got questions — lots of ’em. And we’ve got the answers. We compiled some of the most common practice management questions we hear — from collections issues to dealing with staff problems and so much more — in one place, and got answers from some of the top experts in the business.
How Much Should You Pay Staff? (posted on 7/1/09)
Deciding how much to dole out to support staff can be tricky, especially in a difficult economy. But our survey of more than 1,000 practices nationwide will help guide you.
View the complete list of articles in Human Resources
Q & A
Checking Credentials (posted 6/1/09)
I am trying to determine if someone who claims to be a neurosurgeon, actually is one.
Integrating Staff From Two Practices (posted 6/1/09)
We have a practice where two locations have merged into one.
Pay During Medical Leave (posted 5/1/09)
We have an employee who, unfortunately, needed surgery.
Getting Bond Coverage (posted 4/1/09)
We are currently considering bonding all our staff who handle money.
Evaluating Staff Levels (posted 2/1/09)
I am an administrator for a primary care practice with 1.
Forced Retirement? (posted 2/1/09)
We have had an employee work for us for 16 years.
View the complete list of questions in Human Resources
Tools
Recruitment ProForma
Crazy busy but not sure if you can afford to hire another physician? Just fill in the blanks on this site. It'll do the analysis for you....
Physician Evaluation Form
You give annual reviews to staff, why not to physicians? This form gives physicians feedback about their clinical quality, bedside manner, and ability...
Business Manager Evaluation Form
Consider this template for annual or quarterly reviews of the performance of business managers in your practice. Of course, make sure your review refl...
Overhead Calculator and Benchmarking Tool
We'll help you accurately measure your overhead costs -- and compare them to national benchmarks. ...
View the complete list of tools
Buyer's Guide
Convenient listing of vendors in more than 80 office product and
service categories.
Administrative/Management Outsourcing
Credentialing
Employee Benefits
Executive Education Programs – Univ/College/MBA
HR – Time Management
Payroll Services
Professional Employer Organizations
Staff Training
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