Articles
The Law: Understanding Employment Law (posted on 5/1/08)
Think malpractice is your only potential legal liability? Sorry, but that’s not true. You’re an employer, too, and need to know the basics on laws governing your rights, and your employees.
The Administrator’s Desk: Recruiting for Patient Satisfaction (posted on 4/1/08)
Look for attitude, and not just skills and experience, when recruiting a new staffer.
Human Resources: Is Your Partner Impaired? (posted on 2/1/08)
He’s been acting strangely of late: frequent tardiness, moody, a disheveled appearance. Your partner just doesn’t seem himself. Is it just stress? Or something more serious — and dangerous? Allowing denial to blind you to a partner’s substance abuse or other mental health problem could cost you, him, and his patients dearly.
Physicians Practice Pearls: Creating an A+ Practice (posted on 2/1/08)
Consistent staff performance is crucial. Here’s why.
Human Resources: Saying Goodbye the Right Way (posted on 1/1/08)
You’ve tried coaching. You’ve tried encouragement. You’ve tried punishment. This employee simply won’t improve, and has to go. How do you pull the trigger?
Human Resources: When You Must Fire a Physician (posted on 11/1/07)
Dismissing an employee is always an unpleasant event. But when that employee is a physician, it’s also complicated and potentially legally risky. Here’s how to avoid the pitfalls.
View the complete list of articles in Human Resources
Q & A
Juggling Managers (posted 5/1/08)
We have a busy gynecology practice with a staff of 10.
Part-time Policies (posted 5/1/08)
I have a question regarding part-time employment in a four physician partnership.
Seeking a Super Biller (posted 4/1/08)
I have become very frustrated regarding the lack of answers from my billing department.
She's Pregnant. Can I Fire Her? (posted 4/1/08)
I am a solo physician and have just two employees.
Physician Recruiting (posted 3/1/08)
I’m investigating every resource I can to find an endocrinologist to join our multispecialty group.
Training Receptionists (posted 3/1/08)
I would like to run a program to train receptionists who can speak both English and Chinese.
View the complete list of questions in Human Resources
Tools
Recruitment ProForma
Crazy busy but not sure if you can afford to hire another physician? Just fill in the blanks on this site. It'll do the analysis for you....
Physician Evaluation Form
You give annual reviews to staff, why not to physicians? This form gives physicians feedback about their clinical quality, bedside manner, and ability...
Business Manager Evaluation Form
Consider this template for annual or quarterly reviews of the performance of business managers in your practice. Of course, make sure your review refl...
Overhead Calculator and Benchmarking Tool
We'll help you accurately measure your overhead costs -- and compare them to national benchmarks. ...
View the complete list of tools
Buyer's Guide
Convenient listing of vendors in more than 80 office product and
service categories.
Administrative/Management Outsourcing
Credentialing
Employee Benefits
Executive Education Programs – Univ/College/MBA
HR – Time Management
Payroll Services
Professional Employer Organizations
Staff Training
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