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Patient Dismissal

Got a patient who's abusing your staff, ignoring your advice, or failing to pay his bill? You've tried everything to improve the relationship, but when it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.

Also, see our patient dismissal webinar for more advice on when to cut ties with patients and how to do it correctly.

Patient Dismissal

How does your practice handle it when a parent refuses to vaccinate his child in accordance with recommended medical guidelines?

Would you dismiss a patient who continually fails to pay despite your attempts to work out a suitable payment plan?

I appreciate the business my medical practice receives, but my staff and I also need to attend to our personal lives as well and we can't sacrifice that.

I understand that to each individual patient there is no one more important, no one more urgent. But I am one physician and can only see one person at a time.

Watch our on-demand webinar on patient dismissal — when to do it and how to do it correctly.

Physicians should establish their own Bill of Rights, providing patients with a clear idea of what conduct will not be tolerated and may lead to termination.

I know I can't help every patient, but I try. But sometimes, some patients push me to the brink of frustration when they won't let me help.

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