Jeff Robichaud, a chiropractor at Concord Clinical Health Center in Concord, Mass., has experienced many missed patient visits. But by taking charge and implementing changes, he’s been able to reduce them considerably. In this podcast, Robichaud tells us which patients tended to miss appointments, and how small changes he made has increased their likelihood of showing up.
How One Practice Successfully Reduced Missed Appointments
Friday, August 16, 2013