Navigating Difficult Patient Encounters
10 simple tips to help you manage your most challenging patients.
Physicians, Patients, and the Internet
Are you competing with Dr. Google? Here's some advice on how to deal.
7 Ways to Integrate Social Media into Your Practice
Social media isn't just a tool for doctors to share health information. It's also a tool to establish your practice as a credible source for health-related information.

New American Patients Putting Physicians Under the Microscope
Physicians are now the ones under close examination by a new generation of patients.
Podcast: Dealing with 'Problem' Patients
Learn how to manage patient expectations in this podcast, featuring patient advocate Trisha Torrey. Problem patients covered in this session include the impatient patient, the Googler,and the angry patient.
Patient Compliance Techniques That Work
The cost of patient noncompliance, for patient outcomes, your bottom line, and the healthcare system, has been well documented. But when nagging fails, what can you do? A lot, actually. Check out these strategies for increasing patient adherence and outcomes.
Related stories from our Practice Notes blog:
When and Why Physicians Lie to Patients
Balancing Kindness and Limits to Avoid Adversarial Patient Relationships
Dealing with Difficult Patients a Part of the Job as a Physician
Patient Satisfaction and Care Quality: Problems and Predictions
Caring for the Emotional Health of Your Patients
Patient Moments of Truth and Your Practice: Physician Interaction
Is It Possible for Patients to Become Too Engaged in Their Healthcare?
Avoiding Patient Satisfaction Measurement Pitfalls
Putting the ‘Action’ in Patient Satisfaction
Managing the Six 'I's of the Patient Experience
How to Deal with Problem Patients
Physicians on the Receiving End of Bills from Patients Sick of Waiting
To Consider: Mobile Apps That Engage Patients
Managing Patient Expectations: Practice Access and Responsiveness
Informed Consent Forms and Controlled Substances: A Checklist
Identify Prescription Drug Abuse Earlier: Six Policies to Implement
Physicians Ask Patients to Question Unnecessary Medical Tests
Physicians, Patients Not Reaping Rewards of Medicare AWV
Patients Prefer Primary Care Physicians, Says Survey