More than ever, practices need to retain their patients. These days, competition comes from all kinds of places — retail and urgent-care clinics, digital health apps, the Internet, and of course, the other doctors in your area, who can be found much easier, through Google and other web tools, and much quicker than in previous years.
Practices need any help they can get in making sure their patients don’t bolt for another provider. Physicians Practice has gleamed insights from leading practice-management experts on how to retain patients. Here are some bits of wisdom from these experts.