As the saying goes, it’s not what you said but how you make them feel. Being more conscientious of your delivery can improve communication with patients, staff, and colleagues.
Catherine Hambley, PhD
We need people to maximize their thinking at work, but there are numerous aspects of the workplace that inhibit thinking. Fortunately, brain science can shed some light onto why this occurs.
Be aware that the way you present medical information to your patients has a strong influence on their risk perception and, ultimately, their decisions regarding treatment.
In order to reduce the incidence of clinical errors in judgment, physicians should be aware of cognitive biases and practice strategies to mitigate their impact.
How to recognize—and overcome—the common thought process of overconfidence when it comes to practicing medicine.
People don't like being told what to do — they prefer to be encouraged to think through how to best manage a situation.
Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.
If you're nervous about giving a presentation to staff, colleagues, patients, or to the public, here are a few things to know.
Feeling angry and overwhelmed at your practice? Here are six simple actions that can improve your mood.
The less stress you experience, the greater your ability to provide compassionate care, engage positively with your staff, and improve decision making.