In an era of team-based, value-driven care, everyone plays an important role in enriching the patient experience.
To survive in a competitive marketplace and to meet value-based initiatives, your practice should brush up on its customer service.
Understanding your patients' behavioral styles can help you customize their practice experience and boost satisfaction. Here's how.
Exporting EHR data into Excel gives practices more flexibility to track trends and improve upon issues in the revenue cycle.
Looking at daily, weekly, and monthly revenue cycle reports doesn’t do much on its own, unless you compare them and track trends.
After a lengthy transition, one multispecialty medical practice is reaping the benefits of NCQA recognition as a PCMH.
Here are three things St. Luke's Medical Group in Kansas learned about becoming a PCMH they'd advise others to keep in mind.
The most successful practices prioritize training of technology tools to optimize the revenue cycle. Here are five tips to keeping staff up to speed.
Most practices are not taking advantage of the tech tools their EHR offers that can help them in the revenue cycle. Here are five to know.
Once practices have reports on their financial data, they should know what to look for and when to suspect underlying problems.