Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?
Lucien W. Roberts
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.
If you believe your practice is too small to warrant the attention of Recovery Audit Contractors, think again. Here are ways to prepare for scrutiny.
Effective patient collections are becoming more critical to the financial health of your practice. Here are several strategies to help your practice get paid.
Done haphazardly or postponed until a month before a new physician starts, sloppy credentialing can spell cash-flow delays and more. Here's how to do it right.
Medical scribes can increase efficiency and the quality of chart documentation. Here's how to calculate your ROI if you choose to use scribes in your practice.
Keeping A/R within healthy limits will become more difficult as health reform rolls out. Here are nine steps your practice can take to collect all that it is due.
Primary-care physicians can and should position themselves to strategically align their practices with both specialists and health systems.
The art and practice of medicine has changed remarkably, yet the core tenet of medicine — caring for patients — remains what doctors do best.