In a culture where a single online negative review can sway patients from your practice, it's important to have a plan for dealing with negative comments.
A physician looks back on some recent patient communication mishaps, sparking an internal debate on how they make her feel about her profession.
This final part of a two-part series focuses on providing proactive care and measuring the results of complex patients.
Nobody is better prepared to manage complex patients than their primary-care provider. Here's why.
Do you have patients with no access to transportation? Here's the potential answer to your problem.
Our editorial advisory board shares their answers to an eternal question in medicine.
The solution to solving the opioid crisis is much more complicated than simply adding new therapies. It needs a multi-leveled approach.
A new year means some patients will have new insurance plans, meaning a lot of transition for this doctor's practice and his patients.
While there are a lot of definitions around "quality," we have a long way to go in understanding what constitutes patient satisfaction in medicine.
It's OK to ask your patients for a positive review online — it will help build your reputation with new patients.