Whether your patient is angry or manipulative, there are certain ways to deal with them. Here are eight strategies to employ.
A recent case of a patient left in the cold in Baltimore is not an aberration, it's a symptom of a larger problem with this country's health care system.
Physicians implement checklists when they are providing clinical care for patients — but what about emotional support?
Here are nine things you can be doing to ensure that your practice is putting its patients first.
Some patients don't want to hear it, they just want their unreasonable request accepted. Here's how to say no.
According to new data from the CDC, opioid prescription rates fell over a five-year period from 2010 to 2015, but are still triple where they were in 1999.
Disappointed and angry patients are more likely to sue you for malpractice. Our advisory board shares tips on how to avoid this situation.
It'd be nice to ask a new patient about their family history with malpractice lawsuits. Unfortunately, that's not allowed, as this physician finds out.
Malpractice incidents are unfortunate for all involved, but can provide insightful lessons for practices. Here are seven takeaways from real-life suits.
The biggest obstacle between you and your patients having an optimal relationship is potentially the words that come out of your mouth.