While prescription registries have made it easier to track down drug seekers, they are not foolproof. Here are red flags you should be looking out for.
A practice is discovering that the universal truth around HIPAA compliance is there is no universal truth. Every scenario is different.
Wearing a smartwatch on your wrist to track your health? It can't be used for a credible medical opinion, says this doctor.
One physician nearly died from a ruptured tumor in her liver. From this life threatening experience, she learned the importance of empathy in medicine.
Every doctor wants to see the best in their patients, but the truth is some will cause you trouble. Here are tips to deal with problem patients.
Providing excellent customer service isn't rocket science and yet, as this editor has seen, it seems to not be a priority for many organizations.
Enough is enough, you are ready to dismiss a patient. What are the right reasons to do so and what actions can you take?
Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.
It can be hard to have conversations when patients are non-compliant or being given bad news. Here are some strategies to manage these exchanges.
Has a turkey come into your office for an appointment? Use this doctor's example on how you should treat them as a patient.