Any patient can become violent or angry at your medical practice. Follow these tips to prevent an intense situation from sidetracking your treatment.
Dealing with difficult personalities and the resulting conflicts that arise can be an everyday occurrence at many practices. Here's how to address such issues more effectively.
Illness can lead to trying and often tender times for patients and their loved ones. Here are five ways physicians can manage intimate patient encounters.
When patients are sick they are not at their best. However, you should clearly articulate which types of poor behavior you'll never tolerate at your practice.
At your wits end with one of your patients? Here's what to do before showing him the door.
Doctors have heard it all. Here's what some of our physician readers said they can't stand hearing from patients.
Hone your skills to create positive relationships with your patients and improve care quality.
Some patients attempt to use their position or influence to get special treatment or privileges from their doctors.
I appreciate the business my medical practice receives, but my staff and I also need to attend to our personal lives as well and we can't sacrifice that.
The Internet and a constant TV news cycle have created challenges for physicians in addressing all the information patients now have access to.