Patient Relations

Online reviews impacting older patient decisions

January 10, 2020

43% of survey respondents report reviewing online doctor ratings in the past year. 

Digital technology and the patient experience

December 23, 2019

The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.

Collecting effectively without undermining your patient relationships

December 12, 2019

How to strike the balance between getting paid and sending the wrong message to your patients.

Five Considerations for seamless exam room technology use

December 06, 2019

Practices need to overcome reservations and actively seek out high-tech solutions.

8 Patient Collection Mistakes to Avoid

December 05, 2019

Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.

How certified PAs Are reshaping team-based healthcare, one patient at time 

November 18, 2019

Working in collaboration with physicians, certified PAs provide a continued and expanded commitment to team-based practice in medicine

Gaining data clarity through greater connectivity at the point of care

November 08, 2019

Greater connectivity at the point of care is important for realizing better care experiences and outcomes

Medical marijuana: 9 questions physicians get asked

November 07, 2019

Cannabis is still a touchy subject for medical professionals. As a result, it can be intimidating for patients to ask for information. 

The science of personality: How to leverage it in your practice

November 04, 2019

How to alter your approach when dealing with different personality types