The design of a healthcare facility goes a long way towards a patient's level of comfort and perception of the quality of treatment.
Patient Flow Wait Times
WiFi is an attractive feature for guests in the waiting room. Just ask this patient who squatted on his practice WiFi network for months.
When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.
Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.
Nate Moore doesn't have a crystal ball, but he says that every practice should be able to plan ahead based on appointment data.
By using schedule automation, a multi-specialty practice in Mass. is saving time and headaches, while also improving the patient experience.
The PA profession has seen tremendous growth in the last six years. There are multiple reasons for its increased popularity.
Can't get an appointment with your doctor? This practice has a better way to "connect" with him.
Be as convenient to patients as much as possible if you want to compete with the growing abundance of quick-care clinics.
The Civility CEO lets you know how to ensure your patients' waiting room is friendly for people of all ages and all temperaments.