Before embarking on a practice redesign you should have a clear vision of the responsibilities your architect will take in your practice's new build.
Patient Flow Wait Times
If your practice is considering an office redesign or building a completely new space, make sure you ask the right questions first.
Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.
Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.
Patients tend to have a love-hate relationship with the waiting room. Here's how to make the experience better for them and your medical practice.
Many physicians don't use a patient portal. They should. A portal can offload a good portion of the front-end work for both staff and physicians.
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Here are the results from our 2015 Technology Survey, Sponsored by Kareo, featuring replies from more than 1,100 medical practices on their use of EHRs, patient portals, and other tech tools.
Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.
Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.