The Challenge: An inability to give a medical biller direct access to their data, and dissatisfaction with a processor’s service and support, results in inefficiency and frustration.
The Customer: Donna Gailey, chief executive officer for Emergency Billing, was ready for a change. The claims processer her company was using in 2011 was not meeting her expectations for service and support, which resulted in numerous issues.
The Solution: Access to real-time information, streamlined workflows, and a web-based interface for clients
Change Healthcare
https://www.changehealthcare.com/