Increased Efficiency and Accuracy in Billing Improve Practice’s Performance & Satisfaction

The Challenge: An inability to give a medical biller direct access to their data, and dissatisfaction with a processor’s service and support, results in inefficiency and frustration.

The Customer: Donna Gailey, chief executive officer for Emergency Billing, was ready for a change. The claims processer her company was using in 2011 was not meeting her expectations for service and support, which resulted in numerous issues.

The Solution: Access to real-time information, streamlined workflows, and a web-based interface for clients

Change Healthcare
https://www.changehealthcare.com/

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