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About Pearls

Physicians Practice Pearls is a weekly column and e-newsletter that addresses the real-world problems you face in your practice with concise advice you can share with your whole staff. Get useful tips, techniques, and strategies from our experts on topics including billing, coding, collections, technology, staffing, and compensation.

Check out the weekly column here and sign up for the weekly e-newsletter, which includes even more helpful content, by registering here.


Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?

Changing patient behaviors isn't easy. Changing any behavior — one's own or someone else's — isn't easy. It takes more than willpower and sideline cheering.

The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.

Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.


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