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Pearls

About Pearls

Physicians Practice Pearls is a weekly column and e-newsletter that addresses the real-world problems you face in your practice with concise advice you can share with your whole staff. Get useful tips, techniques, and strategies from our experts on topics including billing, coding, collections, technology, staffing, and compensation.

Check out the weekly column here and sign up for the weekly e-newsletter, which includes even more helpful content, by registering here.

Pearls

Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.

Before deciding to provide and bill for chronic care management, a practice should make sure it has the necessary staff and support structures first.

It's no secret that patient financial responsibilities are higher than ever. So why wait until after the insurance company pays to collect a big balance from patients?

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.

Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.

Well-deserved praise not only induces your staff to work harder, it can make patients happy, as well.

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