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Podcasts

Podcasts

William Maples, MD

In the second of a two-part podcast,. William Maples, MD, explains that improving the patient experience can't happen through hospitality-industry amenities.

Dr. William Maples

In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.

Marni Jameson

Marni James of the Association of Independent Doctors explains how physician practices can remain independent in today’s environment.

In this podcast, healthcare consultant Craig Greenberg shares three tasks every practice manager should complete before the end of 2014.

From nonphysician providers to advanced practitioners, PAs are referred to in many ways. Here's what one PA says is the appropriate terminology.

John McGinnity, president of the American Academy of Physician Assistants, shares how PA practice is changing, and how physicians and practices should adapt.

In this podcast, consultant Susanne Madden shares how medical practices can store patient credit card numbers securely and effectively.

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