- Industry News
- Law & Malpractice
- Coding & Documentation
- Practice Management
- Finance
- Technology
- Patient Engagement & Communications
- Billing & Collections
- Staffing & Salary
10 Ways to provide your patients with great customer service
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
Providing great customer service to patients will make them feel like you are all on the same team, they will be more apt to send referrals, and they will be more willing to make sure you are paid for the time and effort you have spent on their care.
Here are 10 ways to provide excellent service to your patients outside of the exam room.
When patients feel they have been treated like a priority, satisfaction increases. If you combine great service outside the exam room with education and explanation of clinical decisions in the exam room, you are well on your way to satisfied patients.
How to reduce surprise billing in your practice
November 15th 2021Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.
