The Latest

Cross-training, better staff meetings and role-playing can turn individual employees into a team that weathers shortages.

Charge capture is the quiet leak. Keep an eye on these eight services your practice already performs, and probably never bills for.

Are the systems you retired still on the network? Here are eight steps to shut them down before a regulator or an attacker finds them.

The FTC, California and Utah sued Hims & Hers, alleging the telehealth company misled consumers on privacy and subscriptions.

Front desk churn slows rooming, ages claims and burns overtime. These nine moves will help keep the people who run your practice's first impression.

Medicare would pay for RPM and RTM only when practice-employed clinical staff do the work under the CY 2027 fee schedule proposal.

Front-end collections are rising while back-end recovery slides. These moves can get the balance paid while the patient is still there.

The EHR is dark and the waiting room is full. Eight moves that keep patients moving and revenue flowing until systems come back.

Auto-renewals and quiet price escalators keep vendor spend climbing. Ask these eight questions before the contract rolls over.

CMS says its Medicaid Fraud War Room stopped $203 million and flagged 50 providers in 88 days, all surfaced by billing analytics.

Practices collect about 30 percent of what patients owe after insurance, here are six ways to work the pile that already went bad.

Two Aug. 6 sessions tackle flexible staffing and revenue cycle leaks, with practical steps physicians and administrators can use right away.

The clinical note is now the most-read thing a practice publishes; here are eight ways to make documentation work as patient communication.

MGMA's Anders Gilberg on the 1.68% conversion factor cut, budget neutrality winners and losers, and why MVPs worry him.

Providers won the federal fight over website tracking and still face lawsuits, and most practices have never audited their own site.

Mid-career physicians are rethinking what they will tolerate, and locum tenens offers a way to test a new path without an irreversible leap.

A new Physicians Practice handbook breaks down the 2027 Medicare fee schedule proposal, with worked math on what practices stand to lose.

Adoption outran governance, and these eight fixes close the gap before the 2027 deadlines land.

Neil Baum, M.D., on the mindset shifts and daily habits that turn satisfied patients into loyal, raving fans of your practice.

The HIPAA Security Rule won't be final until July 2027, but the HIPAA Privacy Rule's final rule is expected in August 2026.

MGMA's Anders Gilberg says the cuts land hardest on independent groups, calls MVPs 'MIPS on steroids' and expects any fix to wait for a lame duck Congress.

Health care unionization is rising. Here's how practice leaders can respond to staff organizing legally.

Embezzlers hide inside the practices that trust them most. These red flags should send you straight to the books.

Overhead runs about 60% of practice revenue, concentrated in four line items every administrator knows by heart.

Daniel Tashnek, J.D., breaks down five assumptions that hold remote care programs back, from patient eligibility to staffing and EHR capabilities.

Staffing calls are money calls. These seven calculations show what a hire, an empty chair or a bad fit really costs your practice.

Quality gates, benchmark rebasing and attribution leakage can erase shared savings before an independent practice ever sees a dime.

Your best biller just became the boss. Nine first-year missteps that sink new practice managers, and how to sidestep every one.

Heat, ticks and fireworks reshape the summer case mix. Why ICD-10 denials pile up on visits where the medicine was never in doubt.

Neil Baum, MD, explains why seeing patients on time is the single best way to boost satisfaction, retention and your practice's reputation.

Pay cuts, a MIPS sunset and richer ACO math: The 2027 proposed fee schedule in 12 provisions practices should track before September 14.