Topics:

Carol Stryker

Carol Stryker

Carol Stryker is a principal at Symbiotic Solutions. She helps medical practices increase profits, improve patient satisfaction, and mitigate risk by focusing on how work gets done. More than 20 years of responsibility for aggressive operational improvements has produced a strong preference for effective solutions, implemented quickly. E-mail her here.

Posts by Author

Staff-to-patient communication generally reflects what the staff really believes, and that often reflects poorly on a practice.

Giving patients the courtesy and attention they deserve can significantly increase practice productivity, and make everyone happy.

Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.

Medicare's new value-based modifiers are complex. Here are the important points your practice should know about getting paid for value.

PQRS is extremely complicated and in a state of flux. These measures are not going away and are already seeing uptake with private payers.

Even though the incentives for meaningful use are winding down, each physician must evaluate the costs vs. benefits of implementing an EHR for himself.

Once your practice has decided to engage an outside resource for a specific project, be sure to make a good selection.

Medical practices are busy places with limited resources — it often makes sense to outsource functions not directly related to the practice of medicine.

One of the primary frustrations for a practice is effective scheduling. Often, the root cause is not acknowledging the different stages of a patient visit.

Mid-December is a great time to celebrate the year's successes and focus on what went right vs. what went wrong at your practice.

Pages

By clicking Accept, you agree to become a member of the UBM Medica Community.