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Carol Stryker

Carol Stryker

Carol Stryker is a principal at Symbiotic Solutions. She helps medical practices increase profits, improve patient satisfaction, and mitigate risk by focusing on how work gets done. More than 20 years of responsibility for aggressive operational improvements has produced a strong preference for effective solutions, implemented quickly. E-mail her here.

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The most effective response to a promising innovation is a combination of active monitoring, healthy skepticism, and an open mind.

The most common concern raised about medical practice staffing is cost. I would argue that other factors should be looked at first.

When staff members are overloaded, look for simple ways to maximize their productivity. You don't always need to add staff.

Sleuthing out root problems in your practice operations may begin with simply asking "Why?"

Thinking about outsourcing? Here are five situations where it is not a good idea.

Do your staff members go to the bank each night, to make a cash deposit? Do you worry about their safety? Here's how to make that chore a thing of the past.

There are a variety of financial products of particular relevance to medical practices. Make sure to get the guidance you need to use them wisely.

Increasing revenue and decreasing practice expenses are often misguided goals. Each is a proxy for the more effective goal of increasing net income.

Many physicians are women, but the male physician stereotype persists. When a reader requested a more gender neutral example of work-life challenges, here's what we said.

Patient surveys almost always sound like a good idea, but most of the time poorly thought-out objectives and questions make them a waste of time and money.

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