Carol Stryker

Carol Stryker

Carol Stryker is a principal at Symbiotic Solutions. She helps medical practices increase profits, improve patient satisfaction, and mitigate risk by focusing on how work gets done. More than 20 years of responsibility for aggressive operational improvements has produced a strong preference for effective solutions, implemented quickly. E-mail her here.

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Clear and well-respected boundaries between medical practice managers and physicians are essential. Here's how to better define them.

All of the complaints voiced by physicians are valid and real, but taking on the role of victim makes matters worse.

Investing time and attention in the medical practice staff hiring process reduces costs and boosts staff retention.

Medical practices must become more aware of the HIPAA Security Rule and the HIPAA Breach Notification Rule.

Sometimes physicians and staff are so wrapped up in the pressures of their work that they overlook obvious missteps when interacting with patients.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.

Implementing open access at your medical practice may not be as difficult as you think. Here's how it can work.

Decisions based upon false certainty are problematic for medical practices and it is vital that physicians actively guard against them.

Smart purchasing decisions at medical practices require an appropriately broad view of the needs and alternatives.

Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.


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