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Erica Sprey

Erica Sprey

Erica Sprey is associate editor at Physicians Practice. She is an award-winning journalist; writing and editing for both print and electronic media. She has worked in the healthcare publishing industry for 12 years and in clinical/administrative medicine for over 20 years in a variety of settings. She can be reached at erica.sprey@ubm.com.

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In the second of a two-part interview with a CMS representative, more on the legal ramifications for waiving copays for low-income patients.

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Most practices know they are obligated to collect patient copays and deductibles, but few know that for certain low-income patients doing so is illegal.

Before embarking on a practice redesign you should have a clear vision of the responsibilities your architect will take in your practice's new build.

If your practice is considering an office redesign or building a completely new space, make sure you ask the right questions first.

Do you know why you shouldn't waive patient copays? Take this short true and false quiz to find out what you really know.

It comes naturally to want to help your poorest patients. But before waiving patient copays, consider the legal consequences first.

OhioHealth is using mobile technology to help its patients become better informed on their care, which leads to happier patients and better outcomes.

How can practices know what they are getting paid, if they are not tracking payer reimbursements and running financial reports?

Knowing where you should focus your attention is important. Here are six reports that will tell you what you need to know to run your practice well.

If your practice suffers a security breach, staff must know their part in implementing an incident response.

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