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Melissa Young, MD, FACE, FACP, is an endocrinologist in private practice, an assistant clinical professor at Robert Wood Johnson Medical School, and a working suburban mother of two in Freehold, N.J.
Patients: Hospital Privileges Don't Mean Overruling Care Decisions
Getting patients to understand hospital privileges — and what I can do for them when admitted — is often a difficult discussion.
When Health Plans Come between Patients and Physicians
Sometimes insurance companies get between patients and their physicians; especially this time of year when health plans make changes.
Professional Courtesy to Physicians Has Its Limits
Pulling strings, asking for professional courtesy, whatever you want to call it, it can put physicians in a very awkward position.
Patient Care Often Extends to a Physician's Personal Time
As a physician practicing where I live, I often interact with patients outside the office. Shouldn't I, and others, get compensated for that time?
When a Patient's Family Member Hinders Physician Care
A recent interaction involving a patient's mother makes me wonder why we can't dismiss family members and if there's a lawsuit on my horizon.
Medical Practice Staff and Bad Weather: To Excuse or Expect Attendance
If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?
Patient Visits: When No-Shows Aren't a Bad Thing
Patient no-shows: Most medical practices want to avoid them, but sometimes I hope they happen in the best interests of my office.
Balancing Holiday Joy and Medical Practice Business
A recent discussion with my medical practice staff regarding working Christmas Eve has left me feeling less like Santa and more like Scrooge.
Physicians and the Financial Challenge of Providing an Interpreter
When a patient needs expensive translation services, is there an alternative to paying for them and taking a revenue loss?
Physicians and the Tough Task of Delegating to Others
From getting prior authorizations to requesting refills, physicians often struggle with what to handle and what to assign.