A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.
What is time-driven activity based cost accounting and how does it help your practice understand the cost of seeing a patient?
When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.
Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.
You can add one more patient by rearranging your staff's tasks to find maximum productivity.
Use the "knowledge, skills, and attitude" concept when hiring staff at your practice, to ensure you bring the right person aboard.
If you are looking to improve processes at your practice, an effective method for problem improvement is the "5 Whys."
Approximately one in five people suffer from a mental illness in the U.S. It makes sense to address mental health issues in the primary-care setting.
With the increased emphasis on patient satisfaction and quality of care it is helpful to ask yourself if your practice is a patient-focused organization.
By valuing staff members' input and investing in their development, your practice will reap the benefits of increased efficiency and better patient care.