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Sue Larsen

Sue Larsen

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So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.

After a malpractice lawsuit, it’s tough to get back in the game. But physicians who take the right approach find that a fulfilling career still awaits them

Patient satisfaction scores are having a growing impact on a practice's finances. Here are some small ways physicians can improve those scores.

The patient experience is playing a growing role in medical practice reimbursement, physician certification, and payment incentives.

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