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Managers Administrators

No Money for Raises? Work Smarter.

Most practices are stymied when it comes to adding new staff or rewarding deserving team members. So, if there is limited money for giving raises, how can your practice incent its staff to make a personal investment in their jobs? Here are ways to maximize staff effectiveness.

ALSO:  Check out our 2014 Staff Salary Survey, which gives national and regional data on average staff salaries.

Managers Administrators

Five Steps to Easy Physician Credentialing

Lucien W. Roberts
Pearl | July 23, 2014 | Payers, Healthcare Careers, Managers Administrators, Pearls, Recruitment
By

Done haphazardly or postponed until a month before a new physician starts, sloppy credentialing can spell cash-flow delays and more. Here's how to do it right.

Why Efforts to Motivate Medical Practice Staff are Misguided

Carol Stryker
Blog | July 23, 2014 | Managers Administrators, Performance, Productivity, Staff
By

Give up on trying to motivate your medical practice staff. Here's what to do instead.

Four Ways to Evaluate Customer Service at Your Medical Practice

Nick Weeks
Blog | July 22, 2014 | Managers Administrators, Patient Relations, Staff, Training
By

Your medical staff may behave differently when you are not around. Here's how to know what's really going on when you are not nearby.

Seven Ways to Improve Patient Satisfaction Survey Scores

Sue Larsen
Blog | July 18, 2014 | Healthcare Careers, Managers Administrators, Patient Relations, Training
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Patient satisfaction scores are having a growing impact on a practice's finances. Here are some small ways physicians can improve those scores.

Protecting Your Medical Practice From Cyberthreats

Rachel V. Rose, JD, MBA
Blog | July 17, 2014 | HIPAA, Managers Administrators, Risk Management
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A HIPAA risk assessment can help your practice put safeguards in place to protect against both cyberthreats and cyberliability.

Ten E-mail Etiquette Tips for Medical Practices

Audrey "christie" Mclaughlin, RN
Blog | July 17, 2014 | Healthcare Careers, Managers Administrators, Patient Relations, Technology
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Does your practice have e-mail etiquette issues? Here are some etiquette tips for intra-office or patient e-mails.

How the Role of Practice Manager is Changing Due to Reform

Aubrey Westgate
July 14, 2014 | Managers Administrators, Healthcare Reform, Staff
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As healthcare changes, the role of medical practice administrator is changing as well. Here's how to adjust.

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