Management & Administration

Front desk churn slows rooming, ages claims and burns overtime. These nine moves will help keep the people who run your practice's first impression.

Staffing shortages, training gaps and insurance verification delays are the front-end problems dragging on patient access, and nearly all of them land on the administrator's desk. Experian Health's chief operating officer breaks down which ones automation can absorb now and which ones still need payer or policy reform.

Auto-renewals and quiet price escalators keep vendor spend climbing. Ask these eight questions before the contract rolls over.

An outbreak in the news brings a surge of calls before it brings a surge of cases. A Michigan pediatrician on the triage rule, the lab conversation and the reassurance approach that keep a practice from being overwhelmed.

The proposed 2027 Medicare fee schedule shifts payment between specialties and changes same-day billing as MIPS winds down, and MGMA's Anders Gilberg explains what practice leaders should watch before comments close Sept. 14.

Women physicians leave clinical practice 15 years earlier than men, and for practice leaders the retention levers are schedule control, documentation burden and how care time gets paid.

Health care unionization is rising. Here's how practice leaders can respond to staff organizing legally.

Embezzlers hide inside the practices that trust them most. These red flags should send you straight to the books.

Overhead runs about 60% of practice revenue, concentrated in four line items every administrator knows by heart.

Staffing calls are money calls. These seven calculations show what a hire, an empty chair or a bad fit really costs your practice.

Most physicians know the direct primary care pitch; whether the economics hold up once you're in it is the harder question.

Your best biller just became the boss. Nine first-year missteps that sink new practice managers, and how to sidestep every one.

Neil Baum, MD, explains why seeing patients on time is the single best way to boost satisfaction, retention and your practice's reputation.

The same low-risk procedure can pay five to 12 times more in a hospital outpatient department than in a physician's office. Three U.S. Women's Health Alliance advocates break down what that gap does to recruiting, referrals and patient choice, and the federal bill aimed at closing it.

Ten Ten Ten's Jenn Block and Bhargav Raman on contract traps, care manager ROI and the 90-day baseline every practice should pull.

Pay gains are cooling but hiring pressure isn't. Ten retention moves that don't depend on another raise.

CMS' proposed 2027 fee schedule would boost ACO shared savings, sunset traditional MIPS and trim the conversion factor.

As consolidation reshapes the market, health care investment banker Andy Colbert breaks down what an independent practice is really worth and how to weigh private equity, a hospital deal or a management services organization.

Nearly a third of new hires quit within 90 days, and onboarding is usually why. Here are six fixable mistakes that push good people out.

PYA's Tynan Kugler breaks down the four forces pulling physician pay in competing directions, and why getting the underlying compensation model wrong can be expensive and legally complicated to undo.

For the first time in years, physician pay and productivity have split, and a new Medicare efficiency adjustment is about to make 2026 a hard year to benchmark, schedule and recruit.

The threats that sink a practice are rarely the loud ones. Seven quiet fuses in the back office, and how to defuse each.

Two new federal programs are opening Medicare and Medicaid coverage for GLP-1 obesity drugs, and Tracy Zvenyach, Ph.D., M.S., RN, of the Obesity Action Coalition explains what it means for primary care physicians and their patients.

Clinical applications are climbing while hires lag behind, and Trent Cotton of ICIMS says the practices that win top talent are the ones that make hiring fast, personal and transparent.

A new federal rule makes it far cheaper for practices to challenge denied and reduced payments, but Anders Gilberg of MGMA says the harder problem is getting insurers to pay up after physicians win.