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You cannot stop a patient from defaming you online, but taking these steps can help lessen the reputational damage of a single negative review.

Why one physician opened a direct-pay primary-care practice and how he did it.

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Before you fire off a response to a negative patient review, here are seven things to consider. You don’t want to post something potentially worse online.

Practices should have finite goals for their social media programs and target their efforts to patients.

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

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If you can't ignore a bad online patient review and are considering a defamation suit vs. a patient, here are three things to consider first.

Building up your medical practice's social media network, and even acquiring new patients through that network, may be easier than you think.

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