Patients tend to have a love-hate relationship with healthcare waiting rooms. On the one hand, their presence is required in order to be seen by the physician. But on the other hand, the unknown wait times may add stress to an already tense and unpleasant situation.
When you're not feeling well, the last thing you want to do is wait — sometimes hours — for your name to be called.
But both physicians and patients will be happy to hear that the tides are changing. Thanks to evolving technology and smarter work flow, patients are seeing not only a reduction in wait times, but the purposeful inclusion of convenience and flexibility too.
Here are eleven ways to improve patient wait times at your healthcare facility.
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