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Pearl

Pearl

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.

Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.

Well-deserved praise not only induces your staff to work harder, it can make patients happy, as well.

No matter how you choose to communicate — view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.

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Value-based reimbursement programs have arrived. Physicians can react with frustration or adjust their practices to meet the new metrics for payment.

Five Reasons Your Staff Fails to Collect from Patients

Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.

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