Practice Management

Staff are pasting patient information into chatbots no one approved. Nine steps to pull that use into the open, and into compliance.

More than 400 revenue cycle leaders told Inovalon which workflows send their claims back. The ranking reads as a to-do list for whoever owns the front end of the practice.

How to prepare for when AI changes interactions with patients, staff and vendors

AI scribes reached exam rooms faster than the policies meant to govern them. Nine controls for a tool your practice already runs.

Neil Baum, MD, shares three measurement tools to gauge how pre-visit planning affects call volume, efficiency and productivity.

Buyers judge transferability, risk concentration and what runs without you. Start looking at your practice through their lens years before a deal.

Every practice has one person who is the only one who knows how to do a handful of things. Here are eight of them, and what breaks the week that person is out.

Cross-training, better staff meetings and role-playing can turn individual employees into a team that weathers shortages.

Front desk churn slows rooming, ages claims and burns overtime. These nine moves will help keep the people who run your practice's first impression.

Auto-renewals and quiet price escalators keep vendor spend climbing. Ask these eight questions before the contract rolls over.

Two Aug. 6 sessions tackle flexible staffing and revenue cycle leaks, with practical steps physicians and administrators can use right away.

MGMA's Anders Gilberg says the cuts land hardest on independent groups, calls MVPs 'MIPS on steroids' and expects any fix to wait for a lame duck Congress.

Overhead runs about 60% of practice revenue, concentrated in four line items every administrator knows by heart.

Most physicians know the direct primary care pitch; whether the economics hold up once you're in it is the harder question.

Your best biller just became the boss. Nine first-year missteps that sink new practice managers, and how to sidestep every one.

Neil Baum, MD, explains why seeing patients on time is the single best way to boost satisfaction, retention and your practice's reputation.

The same low-risk procedure can pay five to 12 times more in a hospital outpatient department than in a physician's office. Three U.S. Women's Health Alliance advocates break down what that gap does to recruiting, referrals and patient choice, and the federal bill aimed at closing it.

As consolidation reshapes the market, health care investment banker Andy Colbert breaks down what an independent practice is really worth and how to weigh private equity, a hospital deal or a management services organization.

Neil Baum, MD, explains why a no-excuse mindset builds patient trust and how practices can turn complaints into solutions.

Most no-shows come down to forgetting, conflicts and long waits. Here are 11 fixes that need workflow changes, not new hires.

Acquisition can feel like a when, not an if. How independent practices use AI and smarter operations to stay independent.

Nearly 40% of Gen Z patients don't have a primary care physician, and Andrea Giamalva, M.D., FAAFP, says urgent care is quietly stepping in to fill the gap.

Neil Baum, M.D., explains how Tesla's hurricane fix shows why practices should foster creativity and smart risk-taking.

John Cianca, M.D., FAAPMR, left institutional medicine 22 years ago to build a cash-only solo practice. He says the care he delivers is better for it.

In an MGMA Summit digital conference session, a veteran administrator laid out the five trends set to reshape practice operations over the next five years.