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Pearl

Pearl

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.

Before deciding to provide and bill for chronic care management, a practice should make sure it has the necessary staff and support structures first.

It's no secret that patient financial responsibilities are higher than ever. So why wait until after the insurance company pays to collect a big balance from patients?

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.

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