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Nine Steps to Outsource Medical Practice Services
If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.
Ten Elements of a New Employee Orientation Plan
Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.
Seven Ways to Beat Telemedicine at Its Own Game
Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?
Coding for Smoking Cessation and Obesity Counseling
Changing patient behaviors isn't easy. Changing any behavior — one's own or someone else's — isn't easy. It takes more than willpower and sideline cheering.
The Potential of Patient-Centered Specialty Practice
The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.
Lean Practice Management for Physicians
Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.
Are Handshakes Still Relevant for Physicians?
Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Nine Scheduling Techniques to Improve Patient Work Flow
Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.
Five Reasons Your Staff Fails to Collect from Patients
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
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