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Four Ways to Handle Cyber Conflict and Negative Reviews
Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.
Building Effective Patient Education Programs
Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.
Essential Tools for Building a Direct-Pay Practice
Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.
Keeping Medical Practice Staff Happy
Well-deserved praise not only induces your staff to work harder, it can make patients happy, as well.
Communicate Effectively with Medical Colleagues
No matter how you choose to communicate — view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.
Strategies for Dealing with Value-Based Modifiers
Value-based reimbursement programs have arrived. Physicians can react with frustration or adjust their practices to meet the new metrics for payment.
Five Reasons Your Staff Fails to Collect from Patients
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
Patients' Biggest Gripe About Physicians
We know patients feel frustration with their physicians on some level. But, surprisingly, it's not always about the long wait.
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