Practice Management

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How to handle annoying patients without losing your cool
How to handle annoying patients without losing your cool

October 9th 2025

Manage challenging patients with professionalism and compassion, ensuring a positive experience for your health care team.

6 ways better scheduling boosts patient satisfaction
6 ways better scheduling boosts patient satisfaction

October 8th 2025

lightbulb doodle © Matias - stock.adobe.com
Practice tip of the week: Interviewing prospective hires

October 6th 2025

Phamily
Why proactive care management matters for every practice

September 30th 2025

Melissa Hibbert
Shifting from firefighting to leading through compliance and ROI

September 30th 2025

Video Interviews
Podcasts
Off the Chart: A Business of Medicine Podcast - Ep. 90: Medicine's broken workflow, with Kevin Schulman, M.D., MBA
Off the Chart: A Business of Medicine Podcast - Ep. 89: Staying resilient with Andrew Swanson, M.P.A., FACMPE, of MGMA
Off the Chart: A Business of Medicine Podcast - Ep. 88: Women in medicine month, with Yalda Jabbarpour, M.D., and Annie Koempel, Ph.D., M.A., RDN, LD
Off the Chart: A Business of Medicine Podcast - Ep. 87: Challenging your limits, with Justin Osmond
Off the Chart: A Business of Medicine Podcast - Ep. 82: Practice leadership, with Kem Tolliver, FACMPE, CPC, CMOM, of Medical Revenue Cycle Specialists
Off the Chart: A Business of Medicine Podcast - Ep. 60: Strategic planning with Stephen A. Dickens of SVMIC
Off the Chart: A Business of Medicine Podcast - Ep. 56: Leading a successful practice with Zed Williamson of Physician Growth Accelerator
Ep. 51: Ransomware gangs with Ferhat Dikbiyik, of Black Kite
Off the Chart: A Business of Medicine Podcast; Ep. 50: Direct primary care with Maryal Concepcion, MD, FAAFP
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