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Conflict between medical practice staff can devastate a practice. Here's how to prevent and/or deal with it appropriately.
Telephone Etiquette Tips for Medical Practice Staff
Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.
PAs are Often at the Heart of Rural Healthcare
Here are five ways certified PAs are helping to solve the nation’s rural health challenges.
Sharing Job Performance Standards With Medical Staff
If you have not set specific job expectations for your staff members, slacking behavior might have more to do with your oversight, than it does laziness.
PAs and Malpractice Risks: A PA's Perspective
I have heard some physicians use malpractice risks as a reason to not work with PAs. Here's how I respond.
Seven Big ICD-10 Changes for Primary Care
Focus on the most frequently used codes at your primary-care practice — such as these seven — to better prepare for the ICD-10 transition.
Five Reasons Your Staff Fails to Collect from Patients
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
Ongoing Staff Training is Essential to EHR Success
Once implemented, EHRs don't run automatically. You have to train staff prior to and after integrating a new system to ensure a smooth transition.
How Physicians Can Improve Relations with Managers
Here are three tips to how physicians can improve relationships with their practice management teams from expert Charlie Hauck.
HIPAA and Patient Interactions
Robert M. Tennant of the MGMA explores how to keep patient interactions at your medical practice HIPAA compliant.
Resolving Conflict among Medical Practice Staff
Consultant Charlie Hauck provides five key components for practices to resolve conflict when it occurs and try to reduce it from happening in the first place.
ICD-10: From Politics to Preparation
Sue Bowman of AHIMA discusses how ICD-10 got delayed, the true cost of waiting one year for implementation, and how to get your practice prepared.
Eight ICD-10 Resources to Prepare Your Practice
ICD-10 training for your staff will vary by learning style and practice role. Here are eight resources to meet your needs.
Seven Ways to Boost Medical Practice Productivity
Productivity will determine how successful a medical practice is against its competition. Here are some ways to step up the productivity level at your practice.
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