Top 11 Customer Service Tips for Practices

Why a report to the NPDB can be bad news for physicians.

Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.

Health care employers have the obligation to protect their employees and their patients, while also complying with applicable state and federal laws.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

It's imperative for healthcare leaders to scrutinize their current workplace violence prevention processes and establish policies that ensure safe and supportive employment environments.

Creating a culture of employee loyalty and commitment is one of the most important contributors to successful medical practice management.